I need to record a products unique serial number when the product is shipped to a customer, but I've not been able to find a solution. I've spent hours Googling and trying different things but I cannot find a solution to what seems (to me at least) to be a simple problem.
We purchase products in bulk and hold an inventory in our warehouse. We don't need to record the serial number when receiving the product into the warehouse.
When an order is placed and the delivery order processed, the warehouse operator picks the required number of products from the shelves. For example, a single customer may order a quantity of five products. When processing the order, the warehouse operator needs to be able to enter the five unique serial numbers of each product he picked from the shelf so we have a record of which product was sent to which customer.
This serial number is used for product activation, warranty returns and other auditing.
From what I can tell, OpenERP only supports the tracking of packs or lots not individual serialized products.
I've tried the "Product Serial" module from Akretion but this only seems to handle the recording of serial numbers on incoming shipments. I only need to record the serial on outgoing shipments.
Is there a way of adding a custom field to the delivery order and splitting the quantities one per line so I can record the serial numbers one at a time?
Can anyone offer any other solutions to this problem then I can try out?
Thanks in advance for any help/pointers you can offer.