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how to avoid invoice exception?

on 2/7/14, 9:17 AM 2,783 views

Normal workflow: Create a sales order, have the customer pay a 10% advance, then process the rest of the flow. My workflow: Have the customer pay a 10% advance, then after he pays create a sales order, process the rest of the flow and subtract the advance payment from the invoice. The problem: because the advance isn't linked to the sales order, the sales order stays in status 'invoice exception'

The reason for my workflow: As long as the customer doesn't pay the advance, I do not start his project in my calculating software. So only after he pays, I will start a new project, then I do an export (custom interface) from my calculating software to OpenERP and automatically a sales order (and some other cool stuff) is then created in OpenERP. So, for my accounting, I need to create an advance invoice manually in OpenERP.

How can I set the sales order to 100% paid and avoid the invoice exception? My workflow can 't be changed.


Ray Carnes

--Ray Carnes--
| 9 7 9
Keyport, United States
--Ray Carnes--

Senior ERP Analyst

OpenERP 6.1, 7.0; Odoo 8.0, 9.0, 10.0 and 11.0.

Completed Odoo Functional and Technical Training.

Functional Areas:

  • CRM/Sales

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  • Purchasing

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I have over 20 years of experience empowering and enabling users with enterprise information systems that make a real and measurable difference in their ability to proactively manage their businesses and organizations. 

I am a skilled Communicator and I only take the serious things seriously!

Ray Carnes
On 2/10/14, 12:27 AM
  1. Create and validate a Customer Payment for the 10% - no credit lines, just the amount and the journal.

  2. Create the Sales Order, confirm it, deliver it, invoice it (for the full amount).

  3. Create a Customer Payment for $0 - once validated the 10% will automatically be applied to the open balance, bringing it down to 90%.

  4. Customize the Invoice report (account_print_invoice.rml) to show the OPEN balance.

<para style="terp_default_9">

Prior payment(s) of [[ formatLang(o.amount_total - o.residual, digits=2, currency_obj=o.currency_id) ]] have been applied to this invoice


<para style="terp_default_9">

<font color="white"> </font>


<para style="terp_default_9">

Remaining balance due: [[ formatLang(o.residual, digits=2, currency_obj=o.currency_id) ]]


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Asked: 2/7/14, 9:17 AM
Seen: 2783 times
Last updated: 3/16/15, 8:10 AM