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HELP: E-mail working, except mails I send to myself (current user)

By
Rebel
on 5/2/13, 11:57 AM 1,437 views

When I send e-mails to company members or clients, they are delivered properly. But if I for instance log in on "User A" and send an e-mail to the client, "User B" and myself ("User A") - they email will get sent to "User B" and the client. "User A" receives no e-mail. If I log in under "User B" and send an e-mail to "User A", the client and myself ("User B") - then "User A" does receive an e-mail but "User B" is left out.

So If you send to yourself, it doesn't work. This is quite annoying as I would like to send a copy to myself if I send clients their quotations for instance.

It may have something to do with the "FROM" variable, because users receive e-mails from "UserA"@company.com & "UserB"@company.com rather than info@company.com.

A long story short: where in the UI can I choose from where the e-mails appear to be sent?

0

In the email template, but there it will say "the email address of the user", which you can find back in the Preferences menu in the top right.

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Asked: 5/2/13, 11:57 AM
Seen: 1437 times
Last updated: 3/16/15, 8:10 AM