Odoo Help

Welcome!

This community is for beginners and experts willing to share their Odoo knowledge. It's not a forum to discuss ideas, but a knowledge base of questions and their answers.

0

​Emails sent to support email address, AND a user email are converted to a ticket but not routed to the users inbox.

By
divya
on 7/10/14, 12:52 AM 461 views

Hello frnds, 

when customer sends an email to me and cc as some other users mail in my group,  the support ticket is creating in my application and also showing that user also recieved the mail. But the actual problem is when user login with his credentials, In messages mail is not showing.

plz help me the coding part... Is any one faced the same problem?

Your Answer

Please try to give a substantial answer. If you wanted to comment on the question or answer, just use the commenting tool. Please remember that you can always revise your answers - no need to answer the same question twice. Also, please don't forget to vote - it really helps to select the best questions and answers!

About This Community

This community is for professionals and enthusiasts of our products and services. Read Guidelines

Question tools

1 follower(s)

Stats

Asked: 7/10/14, 12:52 AM
Seen: 461 times
Last updated: 3/16/15, 8:10 AM