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emails are almost empty

Kéri Krisztián
on 1/13/16, 12:10 PM 849 views


Somehow the emails (order, invoice..) are almost empty.
The quotation and invoice pdf attached, there are signature and default footer, but the body is empty.
Is there anyone who can help me to solve this annoying issue?



UPDATE: We solved it. See it below.

Same here with Odoo v9.

I realized that when I simply edit and save a template (without any modification) it becomes empty. There is still code in it but the mail preview (and the mail) is empty. I've tried it even by duplicating an original - same effect: the original works well, the duplicated one is empty. 

Very annoying since we would need to modify some templates. Did you find a solution since January?

It turned out that when I duplicate, or just open and save a template, it does not save the translation. And since we use Odoo in Hungarian language (like the original starter of the thread) the system tried to use the hungarian translation - which was empty. 

So be aware which language you use - or in our case which is your customer's language that you write to. 

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Asked: 1/13/16, 12:10 PM
Seen: 849 times
Last updated: 9/27/16, 2:53 AM