Odoo Help


Email Delivery failed

Yannick Dessertenne
on 10/31/13, 6:50 AM 4,381 views

I face a problem sending mails from Messaging or send quotation by email. Everything complete well without error, but the email is never received.

  • Config: Version 7.0-20131028-002449 on ubuntu
  • SMTP configured and Test passed

When I'm going in Settings>Emails>Emails, the email is there with a Status : Delivery Failed

I've check on the network side and OpenErp is not trying to contact the SMTP when delivering the email. (Is correctly talking to the SMTP when performing the SMTP Test) So I assume that i's an internal delivery error.

Any clue ?

Thanks, Yannick

I have the similar problem while the difference is that sometimes the email is sent successfully while the status is still DELIVERY FAILED. What's wrong with this?

August Doo
on 7/8/15, 6:45 AM

Ghanshyam Prajapati

--Ghanshyam Prajapati--

| 4 4 8
Pune, India
--Ghanshyam Prajapati--
OpenERP Developer
Ghanshyam Prajapati
On 10/31/13, 7:52 AM

About This Community

This platform is for beginners and experts willing to share their Odoo knowledge. It's not a forum to discuss ideas, but a knowledge base of questions and their answers.


Odoo Training Center

Access to our E-learning platform and experience all Odoo Apps through learning videos, exercises and Quizz.

Test it now

Question tools

0 follower(s)


Asked: 10/31/13, 6:50 AM
Seen: 4381 times
Last updated: 7/8/15, 6:45 AM