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Delete sales order in shipping exception state

vimal j
on 9/21/13, 9:02 AM 3,069 views

Hi all,

I have sales order which is in shipping exception state. I want to delete those sales orders. I understand that we must first cancel picking for delivery orders. I went to delivery orders and cancelled all related DO's to SO's but still i am unable to delete sales orders. It is giving the same exception.

Moreover i can see 3 options in my sales orders which is in shipping exception state 'Recreate Delivery Order', 'Ignore Exception', 'Cancel Order'. None of the 3 option works if i click on them. Im unable to modify or do any kind of operation on that sale order. Help would be greatly appreciated

Thank you

I have the same issue. Did you find a solution ?

on 2/16/15, 1:00 PM


| 6 5 7
Lodz, Poland

On 2/18/15, 4:22 AM

Delete Sale Order steps (order number eg. SO0033):

  1. Go to Warehouse/Scheduler/Procurements
  2. Find Procurement with Source Document = SO0033
  3. Cancel this Procurement
  4. Now Sale Order in Shipping Exception State
  5. Cancel Order
  6. Delete Order

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Asked: 9/21/13, 9:02 AM
Seen: 3069 times
Last updated: 3/16/15, 8:10 AM