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Customer Invoice PDF not changing after modifications to header

on 4/3/13, 5:48 PM 13,520 views

I print customer invoice in Accounting, its perfect. But when i change company name and logo and then re-print invoice then it is showing previous company's name and logo. Any idea?

Is it also the case with a new invoice? (Is the invoice still draft?)

Josse Colpaert (jco)
on 4/3/13, 6:19 PM

This is not the case with new invoice.

on 4/4/13, 3:29 AM

Ray Carnes

--Ray Carnes--
| 9 7 9
Keyport, United States
--Ray Carnes--

Senior ERP Analyst

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Ray Carnes
On 4/4/13, 12:59 AM

Check the "Reload from attachment" checkbox for the invoice report.

Navigate to:

Settings -> Customization -> Low Level Objects -> Actions -> Reports (Version 6.1)

Settings -> Technical -> Actions -> Reports (Version 7.0)

Find and open the record for the Invoice - it will be called Invoices and have a service name of account.invoice.

If the "Reload from attachment" checkbox is checked, running the report will keep returning the first version of the report from the saved attachment.

Uncheck the checkbox and the invoice report will be created with the new name and logo.

Yess you are right. Thanks a lot.

on 4/4/13, 3:33 AM

Is there anyway to get this to stick after an update?

on 6/19/13, 1:34 PM

Changing the system this way is a hack, it will disable the feature for all future invoices but storing the invoice as PDF is there for a reason (invoices are not allowed to change in many countries). So it's bettter to simpy delete the wrong attachement so that it can be re-created next time it's printed.

on 7/18/14, 11:57 AM

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Asked: 4/3/13, 5:48 PM
Seen: 13520 times
Last updated: 6/23/15, 9:58 AM