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Company logo do not appear in Emails sent from Odoo?

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Muhammad Anees

Hii,

Emails sent to users from Odoo, our company logo do not appear/showing in odoo 12.

Here is the link from the email for the image.

https://cc3.googleuser342content.com/proxy/sgfsdfsdf#http://domain.com/logo.png?company=1

any idea where to fix?

Thanks,

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2 Answers
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Muhammad Anees
Best Answer

The issue was on GCP. Updated settings and it fixed the problem.

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Muhammad Anees
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Here is the image from Email Template

<img src="/logo.png?company=${object.company_id.id}" style="padding: 0px; margin: 0px; height: auto; width: 80px;" alt="${object.company_id.name}" class="o_we_selected_image" data-original-title="" title="" aria-describedby="tooltip831767">

From where the root link is coming? "/logo.png?company=${object.company_id.id}"

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bhavik vyas
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Muhamaad i am geting same error. I belive here GCP means google cloud platform. But i am using Digital Ocean . Can you tell me what you did to solve this ?

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Paresh Wagh
Best Answer

Check "web.base.url" in Settings > Technical > System Parameters

Also check the website url on the company contact record just in case that is getting picked up somehow.

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