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Can I easily convert a lead to a claim?

on 5/11/13, 7:00 PM 1,006 views


I have an incoming mail server set up to create leads when an email is received. However, sometimes customers email this same address because they have a problem which needs resolving.

Is there a way to convert the lead into a claim (i.e. change the object)?

Thank you for your help!


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Asked: 5/11/13, 7:00 PM
Seen: 1006 times
Last updated: 3/16/15, 8:10 AM