I'm running openERP 7. After I create an invoice with an outstanding amount of say, 1000, and I register part payment of say 100, I expect to see on the balance row on the invoice, (beneath 'total') the remaining amount due of 900.
This is however not the case, as I still see balance reporting 0.00.
Could any one help out please?
Did you reconcile the balance when making the payment? if you set the balance to be written off then you will get 0.00 balance. you have to set the balance as keep open
Please show me how to set the balance as 'keep open" I see 'keep open' at 'payment difference' but balance remains 0.00.
before confirming the payment make sure Payment Difference is set to keep open and the Write-Off Analytic Account is empty since you want to get the remaining money later. That should do it I believe
Many thanks, but I've tried that and result is still 0.00 at balance.