i got the action like this on odoo server from asterisk server on a incoming call:

2014-10-17 06:02:03,029 32176 DEBUG testvoip openerp.addons.base_phone.base_phone: Call get_name_from_phone_number with number = 6002
2014-10-17 06:02:03,034 32176 DEBUG testvoip openerp.addons.base_phone.base_phone: Will search phone and mobile numbers in res.partner ending with '6002'
2014-10-17 06:02:03,036 32176 DEBUG testvoip openerp.addons.base_phone.base_phone: Answer get_record_from_phone_number: (res.partner, 8, bob)
2014-10-17 06:02:03,041 32176 DEBUG testvoip openerp.addons.base_phone_popup.popup: Notify incoming call from number 6002 to users [1]
2014-10-17 06:02:03,043 32176 DEBUG testvoip openerp.addons.base_phone_popup.popup: This action has been sent to user ID 1: {'view_mode': 'form,tree', 'res_id': 8, 'name': 'Partner', 'nodestroy': True, 'views': [[False, 'form']], 'res_model': 'res.partner', 'type': 'ir.actions.act_window', 'target': 'new'}
2014-10-17 06:02:03,044 32176 INFO testvoip werkzeug: 10.252.0.163 - - [17/Oct/2014 06:02:03] "POST /xmlrpc/object HTTP/1.0" 200 -

but i dont know why their is no popup on odoo