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assigning tickets automaticaly to technicians.

By
Karim OUBHAT
on 3/16/16, 7:30 AM 192 views

i'm workin on helpdesk module, and i want to assign tickets to technicians automaticaly.

Each ticket created has a specific issue category, and each issue category is associated with multiple technicians (according to technicians specialty).

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Asked: 3/16/16, 7:30 AM
Seen: 192 times
Last updated: 3/16/16, 9:02 AM