Odoo is the world's easiest all-in-one management software. It includes hundreds of business apps:
CRM | e-Commerce | Accounting | Inventory | PoS | Project management | MRP | etc.
i'm workin on helpdesk module, and i want to assign tickets to technicians automaticaly.
Each ticket created has a specific issue category, and each issue category is associated with multiple technicians (according to technicians specialty).
About This Community
This platform is for beginners and experts willing to share their Odoo knowledge. It's not a forum to discuss ideas, but a knowledge base of questions and their answers.Register
Odoo Training Center
Access to our E-learning platform and experience all Odoo Apps through learning videos, exercises and Quizz.Test it now
|Asked: 3/16/16, 7:30 AM|
|Seen: 385 times|
|Last updated: 3/16/16, 9:02 AM|