Odoo Help


Assign e-mail/lead to salesPERSON, not salesteam only..

on 6/22/16, 2:10 PM 537 views


Did set for every incoming mail account:

(general settings -> outgoing & incoming mail server)

Dit set: Actions to Perform on Incoming Mails

Create a New Record -> Lead/Opportunity


Created salesperson Mike (with e-mail adres; mike@company.com)

Created salesteam Mike (salesperson Mike is teammember of this team) team email alias; mike@company.com


From an external email account (customer@gmail.com) I'm sending an e-mail to: mike@company.com

Recieving the e-mail and its creating a lead works perfectly,

Lead is assigned to sales team Mike automaticly, Perfect!


it isn't assigned to salesperson Mike... That field is still blanc/empty.

In this case when another user filters "Unassigned leads", it sees all e-mail/leads of all odoo users unassigned to salesperson.

That's a problem.. We want that leads/e-mail that ar sent to a specific email (in this case to mike@company.com) are only visible for that person.

The question;

Is is possible to assign the lead/incoming e-mail (this example; mike@company.com) assign to user/salesperson mike@company automaticly?

That would resolve the problem I think, or even when fixing this, is it still possible to see all e-mail of all users in another way?


Thanks already for respons!!

I'm Odoo 8.0! (is that a problem, would 9 handle/fix this better?)

Any can help get it working?

on 6/30/16, 10:10 AM
On 6/23/16, 10:31 AM

Maybe this screenshot makes question more clear:



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Asked: 6/22/16, 2:10 PM
Seen: 537 times
Last updated: 6/23/16, 10:31 AM