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Did set for every incoming mail account:
(general settings -> outgoing & incoming mail server)
Dit set: Actions to Perform on Incoming Mails
Create a New Record -> Lead/Opportunity
Created salesperson Mike (with e-mail adres; firstname.lastname@example.org)
Created salesteam Mike (salesperson Mike is teammember of this team) team email alias; email@example.com
From an external email account (firstname.lastname@example.org) I'm sending an e-mail to: email@example.com
Recieving the e-mail and its creating a lead works perfectly,
Lead is assigned to sales team Mike automaticly, Perfect!
it isn't assigned to salesperson Mike... That field is still blanc/empty.
In this case when another user filters "Unassigned leads", it sees all e-mail/leads of all odoo users unassigned to salesperson.
That's a problem.. We want that leads/e-mail that ar sent to a specific email (in this case to firstname.lastname@example.org) are only visible for that person.
Is is possible to assign the lead/incoming e-mail (this example; email@example.com) assign to user/salesperson mike@company automaticly?
That would resolve the problem I think, or even when fixing this, is it still possible to see all e-mail of all users in another way?
Thanks already for respons!!
I'm Odoo 8.0! (is that a problem, would 9 handle/fix this better?)
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|Asked: 6/22/16, 2:10 PM|
|Seen: 396 times|
|Last updated: 6/23/16, 10:31 AM|