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Accidentally cancelled incoming shipment

Kevin Sawyer
on 1/28/14, 12:18 PM 2,491 views

We accidentally cancelled an entire Incoming Shipment rather than just one of the line items. The Purchase Order is still valid and the goods are still on the way (with the exception of the one line item we meant to cancel). What is the best way to regenerate the Incoming Shipment document or otherwise get back on track? Thanks in advance,


Ray Carnes
On 1/28/14, 9:16 PM

1) DUPLICATE the Incoming Shipment you cancelled. This option is under the MORE menu on the Incoming Shipment document.

2) CONFIRM it.

3) Go back to the Purchase Order, which will show "Shipping Exception" and click MANUALLY CORRECTED.

Thanks, Ray. Steps 1 and 2 worked as expected. But the PO doesn't show any shipping exception and no button to Manually Correct, although I seem to recall having seen that button previously at some point. I just don't recall having clicked it... So now I'm to the point that I need to cancel one line then receive everything else. I believe I know how to do this, but I'm not certain that I'm handling it correctly. Would you mind enlightening me accordingly? :) Thanks again!

Kevin Sawyer
on 1/28/14, 9:36 PM

Just click RECEIVE on the Incoming Shipment, the form that pops up gives you the change to change the quantities and delete line items. Click RECEIVE once the form reflects what actually came in.

Bista Solutions US, Ray Carnes
on 1/28/14, 11:57 PM

That's what I did and all is well. Thanks for the assistance and validation. 'til next time...

Kevin Sawyer
on 1/29/14, 1:40 AM

My problem about it is the sequence, when i duplicate it, the sequence changes.. What I need is the sequence should not change.

Lady Sharmane Udtuhan
on 4/26/14, 6:38 AM

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Asked: 1/28/14, 12:18 PM
Seen: 2491 times
Last updated: 3/16/15, 8:10 AM