Odoo Help


Access Denied (Document type: Partner, Operation: read error)

on 5/25/13, 4:28 AM 25,444 views


i have facing problem in Portal->Billing->Quotation by User(portal group), when user click on any quotation to view than the following error popup.

Access Denied The requested operation cannot be completed due to security restrictions. Please contact your system administrator. (Document type: Partner, Operation: read)

Same problem here, any update?

on 9/1/14, 9:40 AM

I am having the same problem. Any idea?

FBA, Fred Blauer
on 9/6/13, 5:44 PM

Sudhir Arya (ERP Harbor Consulting Services)

--Sudhir Arya (ERP Harbor Consulting Services)--
| 6 8 8
Ahmedabad, India
--Sudhir Arya (ERP Harbor Consulting Services)--

• Co-Founder & Co-Owner at ERP Harbor Consulting Services

• ERP Consultant / ERP Customization / TechnoFunctional Expert

• Sound knowledge in Python, Odoo (Open ERP), XML, PostgreSQL

• Domain knowledge of Sale Management, Purchase Management, Warehouse Management, Manufacturing, Multi Company Configuration & Management, HR Management, Medical Management, Construction Management, Education Management, Point of Sale, Third Party Integrations

• Positive attitude and quick Learner

• Good analytical skill, quick bug and issue tracing and find the solution

• Good knowledge and experience in payment gateway integration with Odoo

• Ready to accept new challenges

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Sudhir Arya
ERP Harbor Consulting Services
Sudhir Arya (ERP Harbor Consulting Services)
On 1/2/15, 5:35 PM

I am agree with Malte Helmhold.

You are right. The portal and public user have some limited rights on some of the objects. So if one of the group has been assigned to user except admin, you will have access rights error/message.

On 9/16/14, 10:08 AM


1. That error warning might be from the permission given to "res.partner" object for the perticular user group,


2. Check the record rule related to res.users,

settings->security->record rules

Malte Helmhold
On 9/16/14, 7:00 AM

I finally found out! it's a conflict of user permissions Access Levels. 

You have to experiment with the settings under User -> Permissions -> Other!!! 

A portal user has limited rights, so uncheck portal and uncheck public and just for debugging try to 

uncheck everything for a moment. Somehow this User/Survey is something I can't uncheck. But anyway, it's working now

and finally the user I had headache with can do what they want and they're real internal company users and have more accss rights

this works for me, thanks Malte

August Doo
on 6/30/15, 5:33 AM

this works for me, thanks Malte

August Doo
on 6/30/15, 5:33 AM
E.R. Spada II
On 9/2/14, 12:39 AM

Yes, on the user/access rights, Under Other,  uncheck Contact Creation. This selection is actually reverse, unless Portal User.


Thomas H.
On 9/6/16, 1:56 PM

Solved that with inactivating the user via settings / users / individual user - there deactivate the little box behind "active".

After that follow the description here to reactivate the user: https://www.odoo.com/forum/help-1/question/inactive-user-reactivation-32211

On 12/31/14, 6:55 AM

try reinstall the base module using :

odoo.py -d YourDB -i base --without-demo=base


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Asked: 5/25/13, 4:28 AM
Seen: 25444 times
Last updated: 9/6/16, 1:56 PM