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Export/Import Issue: "Root articles must have internal permission"

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Patrick Etienne

Hey Folks,

I'm looking to export Knowledge articles out of Odoo 17 and import them into Odoo 18. When testing before performing the actual import, I receive the following error message:

The file contains blocking errors (see below)

'Root articles must have internal permission.'

For both instances (v17 & v18) I'm logged in as the administrator account when performing the Export/Import functions. I understand that for "root articles", they are more tightly secured (though I can't say I understand the details of how). Unfortunately I can't provide a list of the fields I'm using (can't add a screen shot, and the list is fairly long)

I've performed a successful export/import process with a more basic list of fields previously (after which I restored the Odoo 18 instance to a database backup before the import). This being the case, it seems that (at least) one of the fields that I've added (between the basic export and this more comprehensive version) may be the cause of the issues, but I'm not sure what that might be.

Two questions:

  1. What field(s) might be contributing to the import error I'm receiving?
  2. Is there a comprehensive list of field descriptions somewhere in the Odoo documentation? (I've not been able to find one as of yet).

Thanks in advance for any help you might be able to provide.

Cheers!

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Patrick Etienne
Author Best Answer

I ended up resolving this error by removing the "Internal Permission" field.

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