Hi,

In Odoo POS, when you use the Customer Account payment method, the sale is recorded and the amount becomes debt for the customer. To register the payment later, you need to record a customer payment in Accounting. Go to Accounting → Customers → Payments, click Create, select the customer, enter the payment amount, choose the payment journal (such as Cash or Bank), and confirm the payment. Then you can reconcile the payment with the outstanding invoice or receivable created from the POS order. Once reconciled, the customer’s due balance will be cleared. If the POS order created an invoice, you can also open that invoice and click Register Payment to record the customer’s payment directly.

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Occured on 2026-03-06 14:36:05 GMT

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