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How do I link customer X to parent customer Y?

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customerparent_id
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Michael Watchorn

I created a Dummy Company X, and Dummy Company Y, and exported it to Excel so I could set the format to import many other customers. There's a "parent_id/id" field exported, which I thought referred to the customer's parent company. However when editing the form I can't find any spot to assign customer X as a child of customer Y. 

Have I misunderstood parent_id? Where can I make this association? Where will this association show up after it is made? 

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Ray Carnes
Best Answer

Although the data model supports what you want to do, the user interface was designed to allow only 'Contacts' to have a parent 'Company' defined.

You can see this when you toggle the Is a Company checkbox - the parent 'Company' field will show or hide depending on the value of the checkbox.

You can modify the view to show the parent_id field by changing the invisible attribute to remove the is_company condition.

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Ray Carnes

Actually - with the current runbot build, if you enter the parent company BEFORE checking the box, you can do this via the UI!

Michael Watchorn
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Works in V7 and V8!

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Michael Watchorn
Author Best Answer

AWESOME, it worked perfectly AND my subsidiary showed up as a Contact under the parent company. Excellent! Thanks Ray!

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