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Mike Greenish

I am trying to set up the outgoing email server.  I am using gmail as a smtp mail relay and have set the outgoing SMTP server settings in Settings > General Settings > Outgoing Mail Servers as follows:

   SMTP relay: smtp-relay.gmail.com

   SMTP port: 587

   Connection Security: TLS (STARTTLS)

I have enabled the gmail relay as follows:

    Allowed senders: Only registered Apps users in my domains
    Only accept mail from the specified IP addresses: Yes
    Allowed IP addresses: server
    Require SMTP Authentication: Yes
    Require TLS encryption: Yes

I have set the company email address and the Outgoing Mail Servers username to the same value.

When I press the "Test Connection" button on the Outgoing Mail Servers page, I get Connection Successful.  However, when I press Settings > Users > User > Send Reset Password Instructions, I get

Odoo Warning - Mail Delivery Failed

Mail delivery failed via SMTP server 'smtp-relay.gmail.com'.
SMTPServerDisconnected: please run connect() first

This doesn't seem to be related to a 'per user smtp' issue as I am logged in as the admin. 

Anyone have a suggestion on how to resolve this issue?

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Daniel Lagin

Hi, working on same issue. Any solution? Thanks.