Skip to Content
Odoo Menu
  • Sign in
  • Try it free
  • Apps
    Finance
    • Accounting
    • Invoicing
    • Expenses
    • Spreadsheet (BI)
    • Documents
    • Sign
    Sales
    • CRM
    • Sales
    • POS Shop
    • POS Restaurant
    • Subscriptions
    • Rental
    Websites
    • Website Builder
    • eCommerce
    • Blog
    • Forum
    • Live Chat
    • eLearning
    Supply Chain
    • Inventory
    • Manufacturing
    • PLM
    • Purchase
    • Maintenance
    • Quality
    Human Resources
    • Employees
    • Recruitment
    • Time Off
    • Appraisals
    • Referrals
    • Fleet
    Marketing
    • Social Marketing
    • Email Marketing
    • SMS Marketing
    • Events
    • Marketing Automation
    • Surveys
    Services
    • Project
    • Timesheets
    • Field Service
    • Helpdesk
    • Planning
    • Appointments
    Productivity
    • Discuss
    • Artificial Intelligence
    • IoT
    • VoIP
    • Knowledge
    • WhatsApp
    Third party apps Odoo Studio Odoo Cloud Platform
  • Industries
    Retail
    • Book Store
    • Clothing Store
    • Furniture Store
    • Grocery Store
    • Hardware Store
    • Toy Store
    Food & Hospitality
    • Bar and Pub
    • Restaurant
    • Fast Food
    • Guest House
    • Beverage Distributor
    • Hotel
    Real Estate
    • Real Estate Agency
    • Architecture Firm
    • Construction
    • Property Management
    • Gardening
    • Property Owner Association
    Consulting
    • Accounting Firm
    • Odoo Partner
    • Marketing Agency
    • Law firm
    • Talent Acquisition
    • Audit & Certification
    Manufacturing
    • Textile
    • Metal
    • Furnitures
    • Food
    • Brewery
    • Corporate Gifts
    Health & Fitness
    • Sports Club
    • Eyewear Store
    • Fitness Center
    • Wellness Practitioners
    • Pharmacy
    • Hair Salon
    Trades
    • Handyman
    • IT Hardware & Support
    • Solar Energy Systems
    • Shoe Maker
    • Cleaning Services
    • HVAC Services
    Others
    • Nonprofit Organization
    • Environmental Agency
    • Billboard Rental
    • Photography
    • Bike Leasing
    • Software Reseller
    Browse all Industries
  • Community
    Learn
    • Tutorials
    • Documentation
    • Certifications
    • Training
    • Blog
    • Podcast
    Empower Education
    • Education Program
    • Scale Up! Business Game
    • Visit Odoo
    Get the Software
    • Download
    • Compare Editions
    • Releases
    Collaborate
    • Github
    • Forum
    • Events
    • Translations
    • Become a Partner
    • Services for Partners
    • Register your Accounting Firm
    • Affiliate Program
    Get Services
    • Find a Partner
    • Find an Accountant
    • Meet an advisor
    • Implementation Services
    • Customer References
    • Support
    • Upgrades
    Github Youtube Twitter Linkedin Instagram Facebook Spotify
    +1 (650) 691-3277
    Get a demo
  • Pricing
  • Help
You need to be registered to interact with the community.
All Posts People Badges
Tags (View all)
odoo course gettingstarted community database
About this forum
You need to be registered to interact with the community.
All Posts People Badges
Tags (View all)
odoo course gettingstarted community database
About this forum
  1. Getting Started
  2. Forum

installing Odoo Community version Problem

Subscribe

Get notified when there's activity on this post

This question has been flagged
installationcommunity
1 Reply
240 Views
Avatar
PMO

Odoo 19
Win 11
I'm trying to install odoo 19 in win 11 but in postgresql installation step I got this error
"problem running post-install step. installation may not completed correctly the database cluster insialisation failed"

this could be eset that block the installation script!

and i cant use pg admin to add odoo to server list and in odoo welcome page i got the "access denied" error.

any help?

0
Avatar
Discard
Avatar
Tridib Sarkar
Best Answer

This is usually a PostgreSQL installation issue, not an Odoo issue. Since the PostgreSQL cluster failed to initialize, Odoo cannot connect to the database, which explains the "Access Denied" message.

I'd recommend the following steps:

  1. Completely uninstall PostgreSQL (and pgAdmin if installed), then delete the PostgreSQL data directory (e.g., C:\Program Files\PostgreSQL\ and C:\ProgramData\PostgreSQL\) before reinstalling.
  2. Run the installer as Administrator.
  3. Temporarily disable ESET (or any antivirus) or add PostgreSQL/Odoo installer exclusions, as security software can sometimes block PostgreSQL's post-install scripts.
  4. Check the PostgreSQL installation logs (usually under %TEMP% or the PostgreSQL installer log) for the exact reason the cluster initialization failed.
  5. Verify that port 5432 is not already in use and that no previous PostgreSQL service is still running.
  6. After PostgreSQL installs successfully, confirm the postgresql-x64-xx service is running in Services before starting Odoo.

If the PostgreSQL installation succeeds, Odoo should be able to connect normally.

If you're still having trouble, please share:

  • The PostgreSQL version being installed.
  • Whether you're using the official Odoo installer or installing PostgreSQL separately.
  • The contents of the PostgreSQL installation log (especially around the "database cluster initialization failed" message).
0
Avatar
Discard
Enjoying the discussion? Don't just read, join in!

Create an account today to enjoy exclusive features and engage with our awesome community!

Sign up
Related Posts Replies Views Activity
Empresas que presten servicios al Sector Público y Municipal
community
Avatar
Avatar
1
Jan 26
8691
phonenumbers not installed
installation
Avatar
Avatar
Avatar
Avatar
4
Apr 25
15215
How install odoo 18 in Desktop
installation
Avatar
Avatar
Avatar
Avatar
3
Apr 25
25778
un install odoo 16 on windows then installation problem with postgres that didnt install on my machine
odoo installation
Avatar
1
May 26
9212
Confirmation template
odoo community
Avatar
1
May 26
9995
Community
  • Tutorials
  • Documentation
  • Forum
Open Source
  • Download
  • Github
  • Runbot
  • Translations
Services
  • Odoo.sh Hosting
  • Support
  • Upgrade
  • Custom Developments
  • Education
  • Find an Accountant
  • Find a Partner
  • Become a Partner
About us
  • Our company
  • Brand Assets
  • Contact us
  • Jobs
  • Events
  • Podcast
  • Blog
  • Customers
  • Legal • Privacy
  • Security
الْعَرَبيّة Català 简体中文 繁體中文 (台灣) Čeština Dansk Nederlands English Suomi Français Deutsch हिंदी Bahasa Indonesia Italiano 日本語 한국어 (KR) Lietuvių kalba Język polski Português (BR) Português română русский язык Slovenský jazyk Slovenščina Español (América Latina) Español Svenska ภาษาไทย Türkçe українська Tiếng Việt

Odoo is a suite of open source business apps that cover all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, etc.

Odoo's unique value proposition is to be at the same time very easy to use and fully integrated.

Website made with

Odoo Experience on YouTube

1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.

Live support on Youtube
Watch now