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We use Microsoft Word to store additional information about Customers for people who work outside of Odoo with that same Customer.


How can I link a word document to each Customer in Odoo, via a link so that when you click the link, Word opens (so you can view and edit the Word Doc)?

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Best Answer

This is possible, provided that every user who clicks:

a) Has a copy of Microsoft Word installed on the device they click from

b) Can access a shared drive (or url) from the device they click from


You create a custom field, then populate it with something like this:

ms-word:ofe|u|file://F:/dir/filename.docx

ms-word:ofe|u|file://///server/fshare/dir/filename.docx

ms-word:ofe|u|https://www.server.com/filename.docx

.. then make the widget of the field URL so that it becomes clickable.


ofe = open for editing

ofv = open for viewing


This works for Microsoft Word, PowerPoint, Excel, Visio, Access, Project, Publisher, Sharepoint, and InfoPath.

For information on the syntax, please review https://docs.microsoft.com/en-us/office/client-developer/office-uri-schemes


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hey ray , i try it but i get this error from microsoft office saying : "sorry .. we can't do this action , because office don't Recognize the cmd"

any help !

You can test these commands outside of Odoo, in your web browser address bar. Get the correct command there first (referring to the link for the syntax). I just pasted "ms-word:ofe|u|file://F:/dir/filename.docx" into the address bar (no http or other prefix required) and Word opened with a "Directory Name is not valid" error.

hey rey ;

i try 3 ways :

for info i have the local url of my attachement :

web/image/1334?unique=d578af77bf4bd7a054dff3b80c293649aa893917

so i did first this :

ms-word:ofe|u|http://myip@/web/image/1334?unique=d578af77bf4bd7a054dff3b80c293649aa893917.docx

in this case i get the same error : office can't recognize my commande

2- i did this ms-word:ofe|u|http://myip@/web/image/1334.docx

= word is open but not with the code values (unicode)

3- i try this also : ms-word:ofe|u|http:/myip@/web/image/d578af77bf4bd7a054dff3b80c293649aa893917.docx

= i got the same thing also , word is open but unicode values

Best Answer

Is this a working solution for Odoo v15?

Im guessing the url will be the odoo database url?

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