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custom code: Internal Server Error Cause Corrected But Error Still Persists

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Mulima Chibuye

I corrected the cause of the internal server error which occurred after the application was activated. However, despite the issue being addressed, the application will still not start. The error was to do with an invalid ID and it still shows me that after the correction. Could there be some sort of cache that I need to clear? I am running Odoo on Windows from the source files.


OS: Windows

Odoo Version: 18


2024-10-10 14:22:52,877 33512 ERROR odoo_db odoo.http: Exception during request handling. 

Traceback (most recent call last):

  File "<180>", line 128, in template_180

  File "<180>", line 117, in template_180_content

  File "<None>", line 5, in not_found_template

ValueError: External ID not found in the system: custom_module.meeting_settings_modal_template


The above exception was the direct cause of the following exception:


Traceback (most recent call last):

  File "C:\coding\odoo development\17\odoo\odoo\ir_qweb.py", line 600, in _render

    result = ''.join(rendering)

  File "<191>", line 184, in template_191

  File "<191>", line 173, in template_191_content

  File "<180>", line 136, in template_180

odoo.addons.base.models.ir_qweb.QWebException: Error while render the template

ValueError: External ID not found in the system: custom_module.meeting_settings_modal_template

Template: web.layout

Path: /t/html/div/t

Node: <t t-call="custom_module.meeting_settings_modal_template"/>

2024-10-10 14:22:52,883 33512 INFO odoo_db werkzeug: 127.0.0.1 - - [10/Oct/2024 14:22:52] "GET /odoo HTTP/1.1" 500 - 77 0.059 1.676

2024-10-10 14:22:53,920 33512 INFO odoo_db werkzeug: 127.0.0.1 - - [10/Oct/2024 14:22:53] "GET /web/service-worker.js HTTP/1.1" 200 - 1 0.001 0.006



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Niyas Raphy (Walnut Software Solutions)
Best Answer

Hi,
The error says that system cannot find a record with external id: custom_module.meeting_settings_modal_template , so if your new module's technical name is:  custom_module it is expected to have a record with id: meeting_settings_modal_template inside this module.

To fix this error, locate where the record is meeting_settings_modal_template is added, is it inside the custom_module itself or is it in diff module. also ensure the file's has been imported in the manifest and module is upgraded in the db

Thanks

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