Skip to Content
Odoo Menu
  • Sign in
  • Try it free
  • Apps
    Finance
    • Accounting
    • Invoicing
    • Expenses
    • Spreadsheet (BI)
    • Documents
    • Sign
    Sales
    • CRM
    • Sales
    • POS Shop
    • POS Restaurant
    • Subscriptions
    • Rental
    Websites
    • Website Builder
    • eCommerce
    • Blog
    • Forum
    • Live Chat
    • eLearning
    Supply Chain
    • Inventory
    • Manufacturing
    • PLM
    • Purchase
    • Maintenance
    • Quality
    Human Resources
    • Employees
    • Recruitment
    • Time Off
    • Appraisals
    • Referrals
    • Fleet
    Marketing
    • Social Marketing
    • Email Marketing
    • SMS Marketing
    • Events
    • Marketing Automation
    • Surveys
    Services
    • Project
    • Timesheets
    • Field Service
    • Helpdesk
    • Planning
    • Appointments
    Productivity
    • Discuss
    • Approvals
    • IoT
    • VoIP
    • Knowledge
    • WhatsApp
    Third party apps Odoo Studio Odoo Cloud Platform
  • Industries
    Retail
    • Book Store
    • Clothing Store
    • Furniture Store
    • Grocery Store
    • Hardware Store
    • Toy Store
    Food & Hospitality
    • Bar and Pub
    • Restaurant
    • Fast Food
    • Guest House
    • Beverage Distributor
    • Hotel
    Real Estate
    • Real Estate Agency
    • Architecture Firm
    • Construction
    • Estate Management
    • Gardening
    • Property Owner Association
    Consulting
    • Accounting Firm
    • Odoo Partner
    • Marketing Agency
    • Law firm
    • Talent Acquisition
    • Audit & Certification
    Manufacturing
    • Textile
    • Metal
    • Furnitures
    • Food
    • Brewery
    • Corporate Gifts
    Health & Fitness
    • Sports Club
    • Eyewear Store
    • Fitness Center
    • Wellness Practitioners
    • Pharmacy
    • Hair Salon
    Trades
    • Handyman
    • IT Hardware & Support
    • Solar Energy Systems
    • Shoe Maker
    • Cleaning Services
    • HVAC Services
    Others
    • Nonprofit Organization
    • Environmental Agency
    • Billboard Rental
    • Photography
    • Bike Leasing
    • Software Reseller
    Browse all Industries
  • Community
    Learn
    • Tutorials
    • Documentation
    • Certifications
    • Training
    • Blog
    • Podcast
    Empower Education
    • Education Program
    • Scale Up! Business Game
    • Visit Odoo
    Get the Software
    • Download
    • Compare Editions
    • Releases
    Collaborate
    • Github
    • Forum
    • Events
    • Translations
    • Become a Partner
    • Services for Partners
    • Register your Accounting Firm
    Get Services
    • Find a Partner
    • Find an Accountant
    • Meet an advisor
    • Implementation Services
    • Customer References
    • Support
    • Upgrades
    Github Youtube Twitter Linkedin Instagram Facebook Spotify
    +1 (650) 691-3277
    Get a demo
  • Pricing
  • Help

Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:

  • CRM
  • e-Commerce
  • Accounting
  • Inventory
  • PoS
  • Project
  • MRP
All apps
You need to be registered to interact with the community.
All Posts People Badges
Tags (View all)
odoo accounting v14 pos v15
About this forum
You need to be registered to interact with the community.
All Posts People Badges
Tags (View all)
odoo accounting v14 pos v15
About this forum
Help

Can I rename "OdooBot" so that people don't get email from a "Bot". I have concerns this isn't professional / might make people think SCAM

Subscribe

Get notified when there's activity on this post

This question has been flagged
v12
1 Reply
26641 Views
Avatar
Michael Grøn

When we send out purchase orders from Odoo the sender is named OdooBot. We have found that people tend to think is is not from our company - but some kind of scam.

In the mail it says best regards, System. If we change "ownership" of the purchase order, the mail is still from OdooBot, but the signature says best regards firstname, lastname of the "owner" of the PO.

I was told not to change the Name OdooBot but I find it not very professional to contact anyone with the name OdooBot. So can this really be right? 

Any thoughts on this?

Thanks a lot..

Michael



0
Avatar
Discard
DHA Medic

www.odoo.com/apps/modules/12.0/ms_query/ and change name Odoo Bot.

Try it!

Michael Grøn
Author

Well I have been adwiced not to change the name of OdooBot as it is a system name. Never the less I think it is a terrible name as sender, no one knows Odoo in Denmark.

Also we have crazy big problems sending mails to customers from Odoo. If this has anything With OdooBot, I am not sure, but SPAM filters has many ways to detect.

Scott Hart

Does anyone know where you can find the default messages that it produces? Like when someone uses Discussions for the first time and he automatically tells you to try and emoji.

carine.van.hove@telenet.be

Hello Community

 I see no answers on Michael's question about OdooBot as Sender of emails from out the system. I have the same problem with this, and it will make us decide whether Yes or No to proceed for a paid subscription of Odoo. So I look forward to reply and solutions. Regards, Carine 

Avatar
Niyas Raphy (Walnut Software Solutions)
Best Answer

Hi,

To rename the Odoobot what you have to do is that, go to Settings -> Users , and filter inactive user, there you will see a user named Odoo Bot, which is having the ID as 1. You can rename this user. Hope this will change give you a solution.



Thanks

6
Avatar
Discard
Martel

What happens when i delete OdooBoot?

Jérôme Thériault

Do NOT delete the user OdooBot! I would be surprised if you could anyway. It is a system super user with a fixed internal id number (1) and is used by the system to do various tasks requiring full access to everything.

Thibault Judicq

I have multiple companies in my Odoo Online version, how can I change the name depending on the company that is selected ?

Enjoying the discussion? Don't just read, join in!

Create an account today to enjoy exclusive features and engage with our awesome community!

Sign up
Related Posts Replies Views Activity
Error al timbrar pagos en v12
v12
Avatar
Avatar
Avatar
2
Jul 22
4949
change a field value depending on a button output Solved
v12
Avatar
Avatar
1
Sep 21
4718
Create a record in a model while updating a filed in another model Solved
v12
Avatar
Avatar
3
Sep 21
9493
Create Automatic Journal( account.move). More than 1 account.move.line Solved
v12
Avatar
Avatar
Avatar
2
Sep 21
11034
How to display in view data from an external api
v12
Avatar
Avatar
1
Sep 21
3811
Community
  • Tutorials
  • Documentation
  • Forum
Open Source
  • Download
  • Github
  • Runbot
  • Translations
Services
  • Odoo.sh Hosting
  • Support
  • Upgrade
  • Custom Developments
  • Education
  • Find an Accountant
  • Find a Partner
  • Become a Partner
About us
  • Our company
  • Brand Assets
  • Contact us
  • Jobs
  • Events
  • Podcast
  • Blog
  • Customers
  • Legal • Privacy
  • Security
الْعَرَبيّة Català 简体中文 繁體中文 (台灣) Čeština Dansk Nederlands English Suomi Français Deutsch हिंदी Bahasa Indonesia Italiano 日本語 한국어 (KR) Lietuvių kalba Język polski Português (BR) română русский язык Slovenský jazyk slovenščina Español (América Latina) Español ภาษาไทย Türkçe українська Tiếng Việt

Odoo is a suite of open source business apps that cover all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, etc.

Odoo's unique value proposition is to be at the same time very easy to use and fully integrated.

Website made with

Odoo Experience on YouTube

1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.

Live support on Youtube
Watch now