You can't stop Odoo from adding followers to a Document, but
you CAN
- prevent followers from receiving ANY automated email
notifications
- prevent Users from accidentally sending emails to followers
- force Users to choose recipients for each email Odoo sends
Note: Followers who are never sent any automated email
notifications (see below for how to set this up) can also never be emailed
unless they are added to the email via @ or as a Contact to notify – when using
the full email composer. When automated email notifications are turned off either
globally or for a specific record, Followers of the document functions
as if it is empty.

You can control this
- globally
- by Sales Team member
- by Record / Document Type (Sales Order, Project, Task, etc.)
Frequently Asked Questions
Can I get my notifications inside Odoo instead of via email?
- https://www.odoo.com/documentation/17.0/applications/productivity/discuss.html#choose-notifications-preference
What is a follower? - https://www.odoo.com/documentation/17.0/applications/productivity/discuss/chatter.html#add-followers
How do I manage who is following a Document? - https://www.odoo.com/documentation/17.0/applications/productivity/discuss/chatter.html#manage-followers
How do I manage what automated notifications a follower
receives? - https://www.odoo.com/documentation/17.0/applications/productivity/discuss/chatter.html#edit-follower-subscription
What does SEND MESSAGE do? - https://www.odoo.com/documentation/17.0/applications/productivity/discuss/chatter.html#send-messages
What does LOG NOTE do? - https://www.odoo.com/documentation/17.0/applications/productivity/discuss/chatter.html#log-notes
How Odoo follower and automated email notifications work
by default
- Message Subtypes define the notifications followers can subscribe
to
- Each one manages a single automated notification
- There are three global Subtypes – Activities, Discussions,
Notes – which apply to every Record Type
- All others are setup per Record type
There are four checkboxes on each
- Default - every follower is automatically subscribed (opt out
if True, opt in if False)
- Internal Only - only applicable for Internal Users
(Employees)
- Hidden - not available for opt out via subscription
management
- Track Recipients - shows the envelope icon to track who did
and did not get the notification

They can be accessed in Developer Mode via Settings -->
Technical --> Discuss --> Subtypes
The three global Subtypes:

Discussions – opt out - automatically applied to every
follower. They all get a notification of every Message (they are blind copied
on emails). The envelope icon* is shown to give Users access to verify if each
recipient received the message.
Activities – opt in – applies to INTERNAL followers only. They
get a notification of every Activity scheduled.
Note – opt in – applies to INTERNAL followers only. They get
a notification of every Note added. The envelope icon* is shown to give Users
access to verify if each recipient received the message
Remember that anyone who is specifically added when using
SEND MESSAGE or LOG NOTE becomes a follower.
They receive that SINGLE email and by default get a copy of all others
sent via SEND MESSAGE. LOG NOTE is only sent to the users specified via @ or
those who have the Note subscription.
The default configuration of these three Subtypes means
- anyone who is specifically named via @ will receive an email
notification with a copy of what was sent via SEND MESSAGE or LOG NOTE.
- everyone who is following a document receives an email notification with a copy
of what was sent via SEND MESSAGE
- only users who opt in will receive an email notification with
a copy of what was sent via LOG NOTE
- only users who opt in will receive a copy of email notifications
related to Scheduled Activities
You can control which email notifications are sent out by
modifying the way these Subtypes are setup. You can create a Discussions
subtype per record where you want finer control. You can edit the Subtypes to determine when followers are automatically subscribed and when they have the option to subscribe and unsubscribe.
Common Configurations
"We don't
want any emails going to people automatically. We want to manually email people
AND specify each time who the email goes to."
- unmark the Dicussions Subtype as Default.
- You will now have
to explicitly @ the recipients for every Message you send, except
the first time you send one to the Customer or Vendor BUT you will have an
option to uncheck them from the first Message. In this way, Users are aware who they
are sending the manual email to each time. Just the first Message.
- Nobody will ever get an email they
were not supposed to get because they have to be specifically added as a
recipient via @.
"We are concerned about email notifications on Sales
Orders and Invoices, we don't want any emails going to people automatically. We want Users to choose who gets every email that is sent out.”
- unmark the Sales Order related Subtypes as Default.
- You will now have
to explicitly @ the recipients for every Message you add to a Document, except
the first time you send one to the Customer BUT you will have an
option to uncheck them from the Message. In this way, Users are aware who they
are sending the manual email to each time.
- Nobody will ever get an email they
were not supposed to get because they have to be specifically added as a
recipient via @.
"We want to control automated email
notifications for Sales Teams members"
- Unmark as default the Sales Team based Subtypes as needed.
- open each Team Member on each Team and change the notifications they are subscribed to.
"We want to control automated email
notifications for Projects"
- Unmark as default the Project based Subtypes as needed.
With ANY of these options, you can edit the Subtype
subscriptions for Particular Sales Orders, Sales Teams, Projects, etc when you
DO want automated email notifications to go out and/or when you do want
followers to automatically receive copies of emails sent specifically to others
(BCC).
With ANY of these options, Users still have the option to opt-in themselves, other Users and Customers or Vendor on a record by record basis.
Similar discussion: https://www.odoo.com/fr_FR/forum/aide-1/automated-action-to-remove-vendor-as-default-follower-from-po-v14-181175