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About "Contact Form" on Odcoo12

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2 Replies
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Akihiro Hikita

Hi Gents,

Now trying to use Odoo12 Community, but I can't open the Contact Form from the menu which is one of the most basic and important module for everything as you can tell. Whenever I clicked it from the pull-down menu after logging-in, below message is shown. Would you mind giving me any advise? Or otherwise, I wonder if we have to reinstall all the system from Zero again? But, one thing is here which zI confirmed. I can reach to the module as such from the "Email Marketing" → "Mailing Lists" → "Contacts" ...

Best regards,

Akihiro Hikita

The massage shown is:

Uncaught TypeError: Cannot read property 'trim' of undefined
http://nfbc.tokyo:8069/web/content/938-a588d2a/web.assets_common.js:3751
トレースバック:
TypeError: Cannot read property 'trim' of undefined
    at Object.human_size (http://nfbc.tokyo:8069/web/content/938-a588d2a/web.assets_common.js:3751:37)
    at Object.binaryToBinsize (http://nfbc.tokyo:8069/web/content/938-a588d2a/web.assets_common.js:3747:284)
    at formatBinary (http://nfbc.tokyo:8069/web/content/1218-187b7fa/web.assets_backend.js:1115:14)
    at http://nfbc.tokyo:8069/web/content/1218-187b7fa/web.assets_backend.js:1782:61
    at Function._.each._.forEach (http://nfbc.tokyo:8069/web/content/938-a588d2a/web.assets_common.js:12:558)
    at Class._transformRecord (http://nfbc.tokyo:8069/web/content/1218-187b7fa/web.assets_backend.js:1781:188)
    at Class._setState (http://nfbc.tokyo:8069/web/content/1218-187b7fa/web.assets_backend.js:1780:226)
    at Class.init (http://nfbc.tokyo:8069/web/content/1218-187b7fa/web.assets_backend.js:1768:1090)
    at Class.prototype.(anonymous function) [as init] (http://nfbc.tokyo:8069/web/content/938-a588d2a/web.assets_common.js:3537:488)
    at new Class (http://nfbc.tokyo:8069/web/content/938-a588d2a/web.assets_common.js:3538:65)
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Yenthe Van Ginneken (Mainframe Monkey)
Best Answer

Hi Akihiro,

I've just tested on the latest Odoo 12.0 and it works on both the community and enterprise version.
You should update the source code of your Odoo installation, the problem should be gone afterwards. There have been a few bugs similar to this one in Odoo 12 in the first few days (you can see the list of open issues at https://github.com/odoo/odoo/issues?q=is%3Aopen+is%3Aissue+label%3A12.0 ).
If you can still reproduce it after your update you should create a new bug report on Github with details on how to reproduce it. We'll handle it as fast as we can then.

Regards,
Yenthe

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Akihiro Hikita
Author Best Answer

Hi Yenthe,

Thank you so much for your comment and the advise. We will try to update the source code of Odoo accordingly. Very much appreciated.

Best regards,

Aki

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