Wire transfers

The Wire transfer payment method allows you to provide payment instructions to your customers, such as the bank details and communication. They are displayed:

  • at the end of the checkout process, once the customer has selected Wire transfer as a payment method and clicked the Pay now button:

    Payment instructions at checkout
  • on the customer portal:

    Payment instructions on the customer portal

Note

  • While this method is very accessible and requires minimal setup, it is very inefficient process-wise. We recommend setting up a payment acquirer instead.

  • Online orders remain in the Quotation sent (i.e., unpaid order) stage until you receive the payment and Confirm the order.

Tip

Wire transfer can be used as a template for other payment methods that are processed manually, such as checks, by renaming or duplicating it.

Configuration

Wire Transfer is installed and enabled by default.

To configure it, go to Accounting / Website ‣ Configuration ‣ Payment Acquirers, and open the Wire Transfer card. Then, select the Communication to be used in the Configuration tab:

  • Based on Document Reference: sales order or invoice number

  • Based on Customer ID: customer identifier

Define the payment instructions in the Messages tab:

Define payment instructions