The Tech Factory

The Tech Factory is a Malta-based technology and retail company that uses Odoo as a fully centralised business management system, connecting its operations across sales, repairs, accounting, marketing, and customer engagement. Centric Workspace implemented a complete Odoo solution for The Tech Factory, including a dedicated B2B system, a ticketing system for repair management, and POS systems for their retail operations. Their website is also integrated with Odoo, allowing the business to manage online activity, customer data, and operational workflows from one unified platform.

The Tech Factory also uses Odoo to synchronise loyalty, marketing, and social media marketing applications, helping them improve customer retention, streamline communication, and manage promotional activity more efficiently.  With accounting connected directly to the wider Odoo system, The Tech Factory benefits from a centralised setup where retail sales, B2B activity, repair tickets, website operations, marketing, and financial management work together in one connected environment.