Odoo RingCentral Integration

by
Odoo          
v 12.0 Third Party 1

599.00 €

You bought this module and need support ? Click here !
Technical name ringcentral
LicenseLGPL-3
Websitehttps://www.serpentcs.com
Read description for v 11.0 v 10.0
Required Apps CRM (crm)
Project (project)
Technical name ringcentral
LicenseLGPL-3
Websitehttps://www.serpentcs.com
Read description for v 11.0 v 10.0
Required Apps CRM (crm)
Project (project)

Odoo Ringcentral Integration

Module allows you to make phone call,receive phone call,managing messages and keep track of logs.

Features

Allows to perform calling operations.
Provides feature sending and receiving messages.
Provides facility to view call and other logs.
Ringcentral contact synchronization with odoo.

Configuration in Ringcentral

The configuration at ringcentral side will be as below.

Configuration in Odoo

Module allows you to make phone call,receive phone call,managing messages and keep track of logs.

Configuration parameters

Ringcentral server
Host and port number
Redirect uri
App secret
App key

Note: The Ringcentral App Key will be your API Server URL in your ringcentral account, and Ringcentral App Secret will be your client secret of your ringcentral account as above mentioned in image.

Login in Ringcentral

To perform any operation in ringcentral module user has to login,after login in ringcentral user will able to view right side menus.

Making a call via dialer

If user wants to make a call,user has to use modules dialer, after dialing a number user will able to make call.

Creating and sending messages

To compose the new message user has to click on chat icon and they can manage message operations,in this menu user is also able to view message history.

Viewing messages

Use message menu to view log of every type of messages.

Users contacts

Use contact list to fetch contacts of ringcentral application user and also syncs the contacts of user's ringcentral account.

Viewing missed and all call logs

If user wants to see every call logs,he/she can view call logs via above screen.

Managing phone calls

After accepting a phone call user will able to mute, set call on hold , record a phone call etc.

If any phone call arrives, then call screen will appear as per above and user can either answer, reject or forward the call using above incoming call screen.

After accepting a phone call user will able to mute, set call on hold , record a phone call.User will also manage the phone call other things like phone call about and notes etc.

Make call directly using partner form

You can go to any person's detail form and you can make a call.

Check out our various Odoo Services below
 
Odoo Consulting Gap Analysis and BPR Odoo Implementation Integration with E-Commerce Odoo Technical Training
Offshore & Onsite Development Support and Maintenance Hire Dedicated Odoo Developer Payment Gateway Integrations Odoo Functional Training
Odoo Mobile App Development Odoo Manual Testing Odoo Automated Testing Integration with Shipping API Installation & Hosting
 
Check out our various Odoo Based Products
 
Restaurant Management Property Management Visa Agency Management Singapore Localization School, University Management
Construction Management Fleet Management Medical ERP Hotel Management Human Resource Management
Field Service Management Spa & Salone Management Ringcentral telephone integration Customer Relationship Talent Management
 
For any questions, support and development contact us.
 
(+91) 98793-54457, (+91) 90334-72982 +91-79-2975-0867 contact@serpentcs.com www.serpentcs.com www.serpentcs.in www.odooqa.com
WhatsApp, Telegram or Call 24X7 Help! Send Mail Browse our Services Browse our Products QA Services
 

Please log in to comment on this module

  • This section is meant to ask simple questions or leave a rating.
  • This author can leave a single reply to each comment.
  • If you want to start a discussion with the author or have a question related to your purchase, please use the support page.