Odoo RingCentral Integration
by Serpent Consulting Services Pvt. Ltd. https://www.serpentcs.com
Odoo
$ 639.67
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
CRM (crm)
• Calendar (calendar) • Discuss (mail) |
| Technical Name |
ringcentral |
| License | LGPL-3 |
| Website | http://www.serpentcs.com |
| Versions | 17.0 10.0 16.0 11.0 12.0 15.0 14.0 13.0 |
Odoo Ringcentral Integration
This module allows you to make phone call, receive phone call, manage messages and keep track of logs.
Features:
- Allows to perform calling operations
- Also provides sending and receiving messages.
- Provides facility to view call and other logs.
Configuration in Ringcentral
Configuration in Odoo
The configuration of ringcentral will be as above,user has to add following fields:
-ringcentral server
-app key
-app secret
-redirect uri
-host and port number
The Ringcentral App Key will be your API Server URL in your ringcentral account, and Ringcentral App Secret will be your client secret of your ringcentral account as above mentioned.
-ringcentral server
-app key
-app secret
-redirect uri
-host and port number
The Ringcentral App Key will be your API Server URL in your ringcentral account, and Ringcentral App Secret will be your client secret of your ringcentral account as above mentioned.
Login in Ringcentral
To perform any operation in ringcentral module user has to login,after login in ringcentral user will
able to view right side's menus.
Making a call via dialer
If user wants to make a call,user has to use module's dialer after dialing a number user will able to
make call.
User will also able to view previous missed and other call logs.
User will also able to view previous missed and other call logs.
Creating and sending messages
To compose the new message user has to click on chat icon and they can manage message operations,in
this menu user is also able to view message history.
Viewing messages
Use message menu to view log of every type of messages.
Users contacts
Use contact list to fetch contacts of ringcentral application user.
Viewing missed and all call logs
If user wants to see every call logs,he/she can view call logs via above screen.
Managing Phone calls
If any phone call arrives, then call screen will appear as per above and user can either answer, reject
or forward the call using above incoming call screen.
After accepting a phone call user will able to mute, set call on hold , record a phone call.User will
also manage the phone call other things like phone call about and notes etc.
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