Availability |
Odoo Online
Odoo.sh
On Premise
|
Odoo Apps Dependencies |
•
Discuss (mail)
• CRM (crm) • Calendar (calendar) • Contacts Directory (contacts) |
Community Apps Dependencies | Show |
Lines of code | 4127 |
Technical Name |
voip_sip_webrtc_twilio |
License | LGPL-3 |
Versions | 10.0 11.0 |
Description
Provides real time call functionality as well Twilio XML for automated callsImport Call Log
Import log of calls made using external SIP clientsAccess the import button under CRM->VOIP->Twilio Accounts
Call mobiles from your browser
Manually call mobile phones and talk in real time.Setup
1. Configure your environment so Twilio can access your database from the public internet2. Enter Twilio account details under CRM->Voip->Twilio Accounts
3. Click "Setup Numbers" button
4. Go to any contact and select Twilio Call Mobile from the action menu at the top
If your database can not be directly accessed by Twilio you can create a Twilio app for handling capability token generation by following this guide
https://www.twilio.com/docs/voice/client/javascript/quickstart
Answer calls from your browser
Go to CRM->Voip->Twilio Accounts and hit the setup numbers button this will automatically point the number to your server.Then go into CRM->Voip->Stored Number and assign users to a number, when a call is made they can answer it within there browser.
IMPORTANT In order for this feature to work you will need your database to have a publicly accessable url.
Serve Twilio XML for SIP Calls
Serves out Twilio XML which directs calls to the calleeSetup
1. Add "[domain]/twilio/voice" under the request URL2. Setup your Twilio SIP account
Known Issues
Twilio Apps points to http url on Odoo systems behind a reverse proxy
Does not work in Google Chrome at all
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Do you have odoo 12
I need this version 12