Elexo
Elexo is an EV charging installation company supporting private users, businesses and residential buildings. As their operations scaled, they needed a unified platform to manage installation projects, customer subscriptions, billing and after‑sales service.
The Challenge
Elexo handled installations and service processes across multiple disconnected tools. This made planning, billing and customer communication inefficient and increased the risk of errors as the number of charging points and service requests grew.
dear digital’s Solutions
dear digital implemented Odoo with key modules including CRM, Sales, Projects, Subscriptions, Accounting, Helpdesk and the Customer Portal. The setup streamlined installation workflows, automated recurring billing and centralised customer data. Custom configurations aligned Odoo with Elexo’s technical installation flows.
The Results
Elexo now benefits from a scalable operational system with clear installation planning, automated invoicing, structured subscription management and improved customer support. Odoo provides end‑to‑end visibility and a strong foundation for continued expansion.