Skip to Content
Меню
Вам необхідно зареєструватися, щоб взаємодіяти зі спільнотою.
Це запитання позначене
2 Відповіді
2422 Переглядів

We want to receive and send emails on both Outlook and Odoo, and all emails should be displayed on both. ( for those contacts only which we have in our Odoo database).

For example, if xyz is in our Odoo contacts (customer)and he sends an email, we want to show and receive this email on Odoo and Outlook both, even if we didn't start a connection. Is it possible? 

Right now, I'm getting emails from xyz on odoo if I first send an email to xyz (customer) through odoo. But we want something that the contacts we have on odoo, from that whoever sends email OR I send email, I want to see and receive it on both platforms without starting a thread. can we achieve this?

Аватар
Відмінити
Найкраща відповідь

Starting from Odoo15, you can configure a free connector Plugin. 

With them, you can interact with your Odoo database directly from your mailbox by:

  • Creating leads and centralizing prospects’ emails into the CRM app.
  • Generating tasks in any Odoo project.
  • Creating tickets in the Helpdesk app.
  • Searching and storing insights on your contacts.

This is ok for Gmail, I'm not sure that Outlook plugin will let you to do all of this, maybe only CRM leads.

Аватар
Відмінити
Найкраща відповідь

Yes it possible by created a integration connector for outlook and Odoo. 

Аватар
Відмінити
Related Posts Відповіді Переглядів Дія
Email Setup for users Вирішено
1
серп. 20
6747
4
черв. 16
14962
14
трав. 24
235086
2
бер. 23
6181
1
трав. 22
2869