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Dear,

I am figuring this error each time I 'd like to see the forecast of an item.


UncaughtPromiseError > TypeError
Uncaught Promise > this\.canvasRef\.el\ is\ null
TypeError:\ this\.canvasRef\.el\ is\ null
\ \ \ \ _renderChart@https://xxx\.be/web/assets/351\-1c13fdc/web\.assets_backend_legacy_lazy\.min\.js:115:55
\ \ \ \ mounted@https://xxx\.be/web/assets/351\-1c13fdc/web\.assets_backend_legacy_lazy\.min\.js:42:32
\ \ \ \ __callMounted@https://xxx\.be/web/assets/414\-8884a4c/web\.assets_common\.min\.js:1306:66
\ \ \ \ recursiveCallMounted@https://xxx\.be/web/assets/437\-7becaa5/web\.assets_backend\.min\.js:5898:11
\ \ \ \ recursiveCallMounted@https://xxx\.be/web/assets/437\-7becaa5/web\.assets_backend\.min\.js:5897:66
\ \ \ \ on_attach_callback@https://xxx\.be/web/assets/437\-7becaa5/web\.assets_backend\.min\.js:5899:21
\ \ \ \ on_attach_callback@https://xxx\.be/web/assets/437\-7becaa5/web\.assets_backend\.min\.js:5891:105
\ \ \ \ on_attach_callback@https://xxx\.be/web/assets/437\-7becaa5/web\.assets_backend\.min\.js:4427:129
\ \ \ \ _notify/https://xxx\.be/web/assets/414\-8884a4c/web\.assets_common\.min\.js:4806:411
\ \ \ \ _notify@https://xxx\.be/web/assets/414\-8884a4c/web\.assets_common\.min\.js:4806:340
\ \ \ \ append@https://xxx\.be/web/assets/414\-8884a4c/web\.assets_common\.min\.js:4807:123
\ \ \ \ _appendGraph@https://xxx.be/web/assets/437-7becaa5/web.assets_backend.min.js:10117:5


Don't know if any module is missing.

Best Regards

アバター
破棄

More info: The problem is related to the browser, so that is why some users can experience this error while others don't. For us Firefox couldn't load the forecasts.

最善の回答

HI,

Can you make sure that you are saying the latest source code of odoo 15 ? Also try this in a backup db, upgrade web module and see whether it makes any difference.

Thanks

アバター
破棄
著作者

Dear
since I have updated Odoo, the error was fixed.
Best Regards

How to solve it? I have this error. I don't know any idea. Please Tell me solution.

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