Hello, I have my incoming & outgoing emails setup. However, all of a sudden, my Odoo response emails / notifications are not showing up on user email inbox. We are using Google workspace (Gmail emails). Please help ASAP. This is business critical. Thanks
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Im a newbie here, but for what i have read. If the email is sent from within Odoo, it changes the reply to address on the email sent to a catch-all account, and then catches the reply and ads it to the chatterbox of the object you sent it from, ie a helpdesk ticket or a quote, or invoice etc.
Do you have the catch all account?
Replies to emails sent FROM odoo, wont end up on gmail inbox.
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