connection with smtp server

Question

Hi,
when i added the configuration of smtp :
Smtp server: smtp.gmail.com

Smtp port: 465
Connection Security: SSL/TLS
Enable debugging mode and provide your username: user@gmail.com and password.

an  error  message  appeared

Échec du test de connexion ! Voilà ce que nous avons à la place: 11004 getaddrinfo failed
what's th solution plz ?
thanks

Wendy Dolan · Answer

To fix the "11004 getaddrinfo failed" error when connecting to Gmail SMTP:
*Check DNS*: Ensure your server can resolve smtp.gmail.com. Use the command ping smtp.gmail.com to test. *Firewall Settings*: Confirm that your firewall allows outbound connections on *port 465*. If you’re using a *VPS with port 25 open*, visit Arzhost.com to ensure it’s properly configured for SMTP. *Correct Configuration*: *SMTP Server*: smtp.gmail.com *Port*: 465 *Connection Security*: SSL/TLS  *Google Account Settings

Hilar Andikkadavath · Answer

seems like the entered username and password are incorrect. you can follow the yenthe's tutorial to setup the outgoing mail servers.
https://www.odoo.yenthevg.com/configure-outgoing-mailservers/ [1]

[1] https://www.odoo.yenthevg.com/configure-outgoing-mailservers/

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