I want to give my customers the ability to create helpdesk tickets for specific issues in respective teams via email.
Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
- CRM
- e-Commerce
- Akuntansi
- Inventaris
- PoS
- Project
- MRP
Pertanyaan ini telah diberikan tanda
1
Balas
3341
Tampilan
To allow your Helpdesk Team to receive ticket via email, we can follow these steps:
1. Enable the Email Alias feature from the Helpdesk's Team Settings and then enter the prefix of the email alias.
2. You can also configure who can send you email from the "Accept Emails From" field:
Menikmati diskusi? Jangan hanya membaca, ikuti!
Buat akun sekarang untuk menikmati fitur eksklufi dan agar terlibat dengan komunitas kami!
Daftar| Post Terkait | Replies | Tampilan | Aktivitas | |
|---|---|---|---|---|
|
|
1
Jul 24
|
2088 | ||
|
How to configure Helpdesk Teams | Odoo 17
Diselesaikan
|
|
1
Jul 24
|
2413 | |
|
|
1
Jul 24
|
1999 | ||
|
How can I use Helpdesk in my company? | Odoo 17
Diselesaikan
|
|
1
Jul 24
|
1628 | |
|
How to Sell Subscription Products Online | Odoo 17
Diselesaikan
|
|
3
Jun 25
|
2446 |
