I want to give my customers the ability to create helpdesk tickets for specific issues in respective teams via email.
Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
- CRM
- e-Commerce
- Accounting
- Inventory
- PoS
- Project
- MRP
This question has been flagged
1
Odgovori
2708
Prikazi
To allow your Helpdesk Team to receive ticket via email, we can follow these steps:
1. Enable the Email Alias feature from the Helpdesk's Team Settings and then enter the prefix of the email alias.
2. You can also configure who can send you email from the "Accept Emails From" field:
Enjoying the discussion? Don't just read, join in!
Create an account today to enjoy exclusive features and engage with our awesome community!
Prijavi| Related Posts | Odgovori | Prikazi | Aktivnost | |
|---|---|---|---|---|
|
|
1
jul. 24
|
1747 | ||
|
|
1
jul. 24
|
1949 | ||
|
|
1
jul. 24
|
1629 | ||
|
|
1
jul. 24
|
1352 | ||
|
3
jun. 25
|
2103 |
