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Currently, I have an issue regarding a client receiving follow-up reports even though their invoices have been paid already (bank reconciliation was done).

And the email which contains the follow-up report being sent to the client is not recorded in the emails or messages in Odoo.

Kindly help.

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Найкраща відповідь

Hi,

You can check the emails sent from Settings > Technical > Emails.
Please refer to this link:
https://www.odoo.com/forum/help-1/how-to-check-sent-emails-and-messages-in-odoo-188036

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Hello,
I have read the following post but to clarify further, I would like to see if there is an audit trail to view "resent" emails or emails been sent but cannot be viewed in Emails

Thank you

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Also, the email sent contained the follow-up reports to the client which includes the invoices that are paid already

Hope this helps to further elaborate my issue

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