Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
Currently, I have an issue regarding a client receiving follow-up reports even though their invoices have been paid already (bank reconciliation was done).
And the email which contains the follow-up report being sent to the client is not recorded in the emails or messages in Odoo.
Kindly help.
Hi,
You can check the emails sent from Settings > Technical > Emails.
Please refer to this link:
https://www.odoo.com/forum/help-1/how-to-check-sent-emails-and-messages-in-odoo-188036
Hello,
I have read the following post but to clarify further, I would like to see if there is an audit trail to view "resent" emails or emails been sent but cannot be viewed in Emails
Thank you
Also, the email sent contained the follow-up reports to the client which includes the invoices that are paid already
Hope this helps to further elaborate my issue
Cree una cuenta para poder utilizar funciones exclusivas e interactuar con la comunidad.
Inscribirse| Publicaciones relacionadas | Respuestas | Vistas | Actividad | |
|---|---|---|---|---|
|
5
jul 17
|
6144 | ||
|
3
jul 25
|
5583 | ||
|
2
jul 25
|
6182 | ||
|
0
mar 23
|
2773 | ||
|
0
nov 22
|
2208 |
1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.
