We have customers who are perfectly fine with the standard POS receipt paper (3-1/8" x 230"), while others want a large-print receipt (8.5" x 11") similar to the Sales Orders receipts and invoices. Currently, the only way we're able to do that for our customers is by checking the "To Invoice" button in the POS App. This creates an invoice receipt even though the customers have already paid in the POS App. It's a terrible workaround method. We tried to save it as a PDF, but it printed a strip of 3-1/8" receipt on 8.5" paper, which is not what we wanted.
Is there a way to enlarge and print the POS receipt in 8.5" x 11" format? Can we import the POS transaction into the Sales App and complete it there with the proper receipt format?
If I go to the POS App > Orders > Paid Orders and locate the completed sales receipt. There's a button for "Invoice". Would clicking on that create an invoice?
I tested that feature, and it did create a full-size invoice receipt, but it showed as "Paid" when I searched for the sales order. It is no longer showing as "To Invoice".