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I tried to edit the email template called Notification Email. This is the message sent from the messenger in my contact management area.


On doing so I ended with this error code.


Failed to render template <Template memory:7feb6362b250> using values {'format_tz': <function <lambda> at 0x7feb636607d0>, 'ctx': {'followers': res.partner(45,), 'record_name': u'Anthony', u'uid': 1, 'button_access': None, u'route_map_website_id': 1, 'safe': False, u'default_attachment_ids': [], 'mail_notify_user_signature': False, 'not_followers': res.partner(), u'default_parent_id': None, 'actions': [], 'mail_auto_delete': True, u'route_start_partner_id': 3, u'default_model': u'res.partner', u'default_res_id': 45, u'lang': u'en_AU', u'default_body': u'', 'tracking': [], u'tz': u'Australia/Melbourne', 'report_template_in_attachment': True, u'default_is_log': False, u'mail_post_autofollow': True, u'map_website_id': 1, u'params': {}, 'button_unfollow': False, 'signature': False, u'default_partner_ids': [45], 'button_follow': False, 'model_name': u'Partner', 'website_url': u'http://www.yourcompany.com', 'company_name': u'Your Business Management System'}, 'user': res.users(1,), 'object': mail.message(151,)}

  • I have a number of Odoo instances, I can perform the same task in another instance with success.

  • I copied the html code and pasted into the system with the error.

  • No changes, still has issue

  • I suspect I have done something else... I just don't know what...

  • Can anyone identify why this error is coming up

  • I am not a developer, yet feel i have ticked or adjusted something else where that is creating the issue yet can not read the script well enough.

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the error that you are showing is not enough...

Please provide the content of template in an gist

And maybe more log ?

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