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Hello,


I'm trying to configure an outgoing email server on my brand new Odoo15 community server, hosted on Hetzner VPS. Using gmail account and smtp

So far I have tried everything I saw on other posts, but can't find an answer to my error.

I get this after checking the connection(takes like 3 mins):

"User error" 

"No response received. Check the server address and the port number"


I think that I am filling the information correctly.

So far I've tried to log in normally, create 2-step verification and use app passwords, enable IMAP, POP... every common error I saw out there.


Am I missing anything?

Thanks in advance,

Alejandro.



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Hello,

As I say in the post, I have already tried this with no luck. It must be missing something else.

Thanks for the help anyways!

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I have tried it on a trial enterprise database, and it worked flawlessly the first time. Should be something related to my VPS, could anyone help please?

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Solved it!. The problem was that my VPS provider (Hetzner) blocks the ports needed to configure emails to new users by default, and you need to open a ticket to ask them to open the ports manually.
Then if worked flawlessly as it should

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