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Hello,


I'm trying to configure an outgoing email server on my brand new Odoo15 community server, hosted on Hetzner VPS. Using gmail account and smtp

So far I have tried everything I saw on other posts, but can't find an answer to my error.

I get this after checking the connection(takes like 3 mins):

"User error" 

"No response received. Check the server address and the port number"


I think that I am filling the information correctly.

So far I've tried to log in normally, create 2-step verification and use app passwords, enable IMAP, POP... every common error I saw out there.


Am I missing anything?

Thanks in advance,

Alejandro.



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Autor

Hello,

As I say in the post, I have already tried this with no luck. It must be missing something else.

Thanks for the help anyways!

Autor

I have tried it on a trial enterprise database, and it worked flawlessly the first time. Should be something related to my VPS, could anyone help please?

Autor Best Answer

Solved it!. The problem was that my VPS provider (Hetzner) blocks the ports needed to configure emails to new users by default, and you need to open a ticket to ask them to open the ports manually.
Then if worked flawlessly as it should

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