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INTERSIG VIENNA INSURANCE GROUP
INTERSIG VIENNA INSURANCE GROUP
Intersig is the biggest insurance company in Albania and one of the biggest in Balkan region. They are part of Vienna Insurance Group. The Vienna Insurance Group is one of the largest listed international insurance groups in Central and Eastern Europe (CEE). The Group, headquartered in Vienna, operates around 50 insurance companies in 30 countries and has more than 25,000 employees.

Vienna Insurance Group is an international insurance group headquartered in the Austrian capital. After the fall of the Iron Curtain in 1989, the Group expanded rapidly from a purely Austrian business into an international group. Vienna Insurance Group is synonymous with stability and expertise in providing financial protection against risks. Experience coupled with a focus on our core competence of providing insurance coverage, forms a solid and secure basis for the Group’s 22 million-plus customers.

Insurance is one the most important industries that shape the community that we live today. That is what Intersig has done, they have shaped how the insurance works in our market and have leaded the industry since its beginnings. A well organized and structured company now in a stable phase with the aim to bring new technologies and solutions.

Zero was proud to be invited from a leading and well-known company to participate in a complex but unique project regarding insurance operations. We were supported from a professional staff with a lot of experience and expertise in the domain which has made a difference in the project.

We are happy to be along them during their journey in Odoo and support as they grow day by day and create more possibilities.
金融・保険
Klimateknika
Klimateknika
Is an Albanian company founded in 2000, with 100% Albanian capital, which operates in the HVAC systems field. Initially, the company’s activity has been in the marketing of various materials for ventilation and air conditioning. With increasing demand from customers, the company has been developing by adopting installations and creating a whole production sector. Klimateknika sh.p.k. designs, implements and maintains heating systems, ventilation, air conditioning and solar thermal systems, including civil and industrial applications, in line with the Albanian and European energy efficiency standards. In its beginnings, the company has implemented Fuji Electric’s air conditioning systems and Casals for ventilation equipment. Based on the most advanced technology and with the skilled staff of experienced engineers, it is available not only for the Albanian market but also abroad for the installation of HVAC systems and accessories production.
Klimateknika is one of the largest companies in the country in the sale and distribution of air conditioners and parts. Klimateknika contacted us at a time when they were disappointed with the use of 2 software, one for sales and distribution and one for accounting. The entire company trusted us and internal management through Odoo.
Based on our previous experiences with the implementation of Odoo in large companies, we immediately started working with them, divided into several stages: We listened to their requests according to all departments, worked to develop the requests in accordance with their needs and implemented the system in successfully.Today Klimateknika is working only with Odoo to manage all the processes of the company. We listened to the client's requests, we adapted them according to their needs and through the cooperation of the employees we managed to successfully implement Odoo in their company.Today they are one of our successful references, they refer Master IT as a company that has helped them achieve their goal
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MARINA BAY
MARINA BAY
Being part of the giant German group Maritim has made Marina Bay become a standard in our region and known as the most luxurious resort in the Balkan area.

There are few places left in the world where true peace and tranquility can be found, Maritim Marina Bay Luxury Resort & Spa is one of them. Having a great location in Albania, this beautiful bay is a paradise in the middle of unspoiled nature.

Maritim Marina Bay Luxury Resort and Spa is a 20,000m² complex, complete with services and residential accommodation. An exclusive beach-side resort with beautiful architecture, warm hospitality, excellent cuisine, and stunning sea views that will make for a wonderful trip.

Since the beginning of their journey, the resort used to operate with three different software, a POS for the services, a PMS for the hotel management, and local accounting software to manage the financial operations. Their owner Geri, a special character with a determined personality and a background in mathematics & data science, had for so long a vision to bring all operations of the resort into one software with a focus to create the main dashboard that will make him control and manage all the resort's data in the palm of the hand.

When we first met and discussed their focus and vision we knew that this would be one of the most difficult challenges that Zero has ever faced but we were sure and believed in what Odoo can offer and how can help the owner to fulfill their vision.

As we started the project, we have done a full analysis of all the operations. Doing meetings, analyzing with every department, and making sure to conclude each need and request. After a period of 10 months with intensive work and a strong passion for the projects they went live and replaced all three software in Odoo which consist of two restaurants, two beach bars, two pool bars, one lounge, a hotel with 150+ rooms, the finance department, maintenance department, to operate fully in Odoo.

A tremendous effort has been put into projects to bring everything together but in the end, has made us enormously proud of how we could help Marina Bay and the owner to follow his path and their big vision. As the road is not easy we are constantly helping them. We are extremely happy to be along them during their journey and support their day-to-day operation with Odoo.
食品
Noa Dekra Group
Noa Dekra Group
Noa Dekra is the official partner in Albania of the giant Dekra, which is a European inspection company founded in Berlin, Germany in 1925 as Deutscher Kraftfahrzeug-Überwachungs-Verein. With approximately 45,000 employees and revenues of roughly €3.3 billion, DEKRA is the largest inspection company in Germany and the third-largest in the world. By being along Dekra they are the biggest and most well known inspection company in Albania. They strongly hold their position by offering high standards of inspection which makes them the top leader in the market.

First when we got in touch they were using an old local accounting software to manage their finances. Its was clear for them that with the expansion of the company and in the age of digitalization was impossible to move forward and reach new heights without a proper ERP. They had knowledge in SAP but wanted something more flexible that will bring a variety of solution in their business. Same time they knew Odoo in general but wanted to be clear how far they could go. As per our approach we proposed an all in one solution with variety of Odoo apps for all of their departments regarding their work structure. They agreed to move forward but they had a condition to make everything ready in a record time. We explained that this will be impossible if they will not follow our approach and implementation methodology, but they were fully ready for the new challenge.

What a wonderful team they are. Its has really been a pleasure to work along them in their modern offices. As soon as you are there you can feel their energy and the strong familiar feeling along them. They have been so dedicated for the project by following it step by step. All the departments has been involved till in details. Their Ceo, Kledia (Leader) as we like to say, is a highly professional and dedicated woman that holds a lot in her shoulders. She is a role model and has played a key role in the process by being present at every step and moving all their team forward. It would be impossible without their collaboration, dedication and consistency to finish this project in a record time but we were able together to make it and put a new standard of quality/time of ERP implementation in Albania.
金融・保険
Radisson Collection Hotel Tirana
Radisson Collection Hotel Tirana
Radisson Collection Hotel Tirana
As tourism is becoming a priority in our country, we are finally welcoming in our capital city Radisson Collection Hotel. A masterpiece built close to an artificial lake in Tirana with the focus to level up the hospitality industry in Albania and offer high end luxury services.

In 1907, Edna Dickerson came to Minneapolis, Minnesota, from Chicago to invest $1.5 million in the construction of the first Radisson hotel. It was planned as a high-end luxury hotel, designed in the French Renaissance architecture style, and constructed with "the best in every line" of paints, enamels, woodwork, and wood finishes, and named after the 17th-century French explorer, ranger and furrier Pierre-Esprit Radisson.

The Radisson was purchased in 1962 by the Carlson Company, and it began adding new locations, both through the purchase of existing hotels such as the Denver Hyatt House in 1968, and constructing new buildings in Bloomington, Minnesota, and Duluth, Minnesota. The chain had 14 locations by 1976, and 32 by 1984. The original Radisson in Minneapolis was demolished in 1982, with a new hotel being constructed in that city and beginning operations in 1987. Carlson expanded the chain into one of the top hotel corporations by 2013. On top of Radisson, Carlson also owned several other brands, such as Park Inn, Park Plaza (acquired in 2000), and Country Inns & Suites (founded by Carlson in 1986).

It's an honor for Albania to welcome the Radisson Collection brand and at the same time we are proud to support Radisson operations with Odoo during their journey.
Selmani shpk
Selmani shpk
What a unique story this company is. A true example of, “from zero to hero”. Selmani factory has been founded from one true man, directly after communism, an era of Albania when private business wasn’t possible. The founder started the company first as a small distributor of construction materials in 1994. It took him just four years to expand quicky and invest in the first hot dip galvanizing and tank production factory that would be the only one in Albania and one of the biggest in Balkan.

Years passed and who knew that Its manufacturing capabilities would exceed the current needs of the Albanian market. This made the company moving towards European and world markets. They have brought a standard in Albania in production and construction. During the last years the factory has massively expanding by adding more services like metal construction and road barriers producing etc.

The Founder of Selmani is a true Leader, he has always worked hard by keeping in mind what value the factory is providing and always taking care for his team by creating a “family feeling” environment. His perseverance, dedication and hard work has made the company what it is today. You can find people there that has worked for Selmani for 24 years and are still happy and motivated to continue forward. Something very rare and unique in Albanian market.

First when we meet the Ceo the request was clear, the factory needed one platform that will manage every department by being able to generate very detailed business intelligence report which would help the company make the right decision in the right directions. Ceo of Selmani has a high professional background in Business Management, he has studied in Austria and has build a lot of experience during the last year. He has a clear vision by sending the factory in complete another level and compete seriously in Europe. Erdit has inherited the best values of his dad which now holds a position as the president of the company. Their old local accounting software couldn’t handle anymore the next level of factory and the vision of the Ceo.

The task was not easy as a lot of apps needed to be implemented by creating a full cycle by covering all the process of administration and production. The production used to have a lot of details that needed to be developed and adapted as galvanizing is a very difficult process. One of the biggest challenges for us was to develop and implement a very detailed human resources solution integrated with day to day job that would be posted correctly in payroll, this was very difficult as different workers were doing different processes during days and getting paid different for each of them. Everything needed to be fully integrated with other apps.

Its has been a unique experience for we as Odoo partner as its our commitment to implement the ERP that we represent in the best way possible. A strong point of the project was the direct support of the Ceo which became for us the SPOC of the project. We have invested so much time and a lot of meeting for Gap analysis. We have stayed in the factory to see live how the work was happening so we could build a clear big picture of all the processes. Everything from CRM, sales, purchase, documents, calendar, discuss, manufacture, plm, quality control, maintenance, dashboard, hr, payroll ect are well implemented by covering every operation of the factory.

Need to be mentioned that Selmani factory is part of the group that they have created which holds and other companies too, like the construction company and the only Hilton Hotel in Tirana which is part of their group too.

They really like the philosophy of Odoo and platform in general. As they are going live for their full operations we cant wait for their feedback of their Odoo journey while being along them step by step and support them for every need. Their company and the vision of the founder is a unique story and that’s how we want to make their Odoo journey too in the new industrial 4.0 revolution.
製造
Toeren shpk
Toeren shpk
Teoren, Ecosoft and Eglo Light are 3 brands and one of the most prestigious and largest companies in the country for lighting, sanitary, drinking water filtration systems and many other products. Teoren has been a brand in Albania for years and offers products for customers and businesses, filtered water systems and a wide range of products, being a leader in the entire market.
Teoren chose Master IT as an official partner for the implementation of Odoo for the management of 3 large companies within it: Teoren, Ecosoft and Eglo lights. Ecosoft is one of the most recognized brands in the world in water treatment systems, located in over 50 countries on all 5 continents. Ecosoft is one of the five manufacturers in the world that offers the full range of products. Teoren covers 100% of the Albanian territory, with a distribution network developed over the years
Teoren chose to manage every aspect of her business with Odoo and they integrate 3 companies and more than 500 employees in a single system.
Our work with Teoren started through a detailed work analysis with each department until the implementation of real-time support. A unique experience with such a passionate and dedicated group as Teoren. Today Teoren is one of our best references and with a positive feedback, they refer us to other clients, convinced that other clients will also have the experience they experienced with us. Keeping data in a single system has helped Teoren, Ecosoft and Eglo lights to grow even more by have clear overviews of the work progress.

卸売・小売