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Hello community.
We are using Odoo POS.
When we try to validate and post session, Odoo show us a message like this
"Cannot create unbalanced journal entry. Ids [16645] Differences debit – credit: [-0.01]"
All transactions are right and balanced and we have configure rounding method for payment and accountant.
Any idea?
Hello Miguel,
In the accounting module you must open the "Cash Journal" and configure the profit and loss accounts, in the "advanced configuration" tab.
Once the cash journal is correctly parameterized, you can validate and publish.
Regards ☕...
Hello Yurimer.
I already have configure both accounts and rounding method for accounting and POS for all payment methods.
Any other suggest?
Thanks for all.
Best,
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Unable to update PoS config
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1. Use the live chat to ask your questions.
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In my case, once I set up the profit and loss accounts in the cash journal, it allowed me to publish the accounting entry from the POS
Aditional you can read this:
https://www.odoo.com/documentation/13.0/applications/sales/point_of_sale/shop/cash_rounding.html
Thank you, but in this case does not permitted it. I really feel angry because this not happened all the time.
I have configured rounding for cash account and in the session preference assigned to all payment method. behavior is the same.