Hi,

There are a few ways to “reset” your Odoo database so you can start fresh; the right method depends on whether you’re using Odoo.sh, Odoo Online (SaaS), or your own on-premise installation:

Odoo.sh

    1 Go to your Odoo.sh project → select the branch (e.g., staging, dev).

    2 In the Database section, click the ■ (Settings) icon.

    3 Choose 'Download backup'.

    4 You’ll get a .zip file containing a PostgreSQL dump (.dump) and a filestore

    (attachments/images).

    5 Save this file before resetting your database.

Odoo Online (SaaS at odoo.com)

    1 Go to https://www.odoo.com/my/databases.

    2 Locate your database in the list and click 'Manage Database'.

    3 Click 'Download Backup'.

    4 Choose whether to include the filestore.

    5 Save the backup to restore later if needed.

On-Premise / Local Odoo

    1 Open Database Manager in your browser: http://:8069/web/database/manager.

    2 Enter the master password (defined in odoo.conf).

    3 Select the database and click 'Backup'.

    4 You’ll get a .zip file with a .dump file and filestore.

    5 Alternatively, from the command line run: pg_dump mydb > mydb.dump

After downloading the backup, you can safely reset the database and start fresh, while keeping the option to restore your old data.

Hope it helps.