How to not automatically create contact records

Question

When using odoo to read email accounts, process incoming email via various apps like Recruit, the system creates contact records for every email/meeting sent to the mailbox in question.
Is there a way to prevent, selectively or globally, the creation of contact records based on an email account that is synced or incoming email server configuration?

Kevin Mann · Answer

Thanks for the prompt response. Are you stating that for every "source" email account that is either synced or an incoming mail server, you can use this logic? A Customization OR a Server Actions OR a External filter?
Can you provide an example for each scenario? I can then have our developer work these methods to see which is the best fit
*Customization*: You can modify the email processing logic (e.g., message_new) to selectively or globally block contact creation based on sender addresses or

Rakesh Patel (patr) · Answer

*Customization*: You can modify the email processing logic (e.g., message_new) to selectively or globally block contact creation based on sender addresses or domains.
*Server Actions/Filters*: Use server actions or custom filters to skip contact creation for specific email accounts.
*External Filtering*: Employ an external email filtering service to block unwanted emails before they are processed by Odoo.

Це запитання позначене

Enjoying the discussion? Don't just read, join in!