Hi Catalina,

There are technical solutions for this.

Solution 1: what I would do is to add a "related field" on the "stock.picking" (transfers) to the "sales order > sales team" and then in the deliveries, I will just group them based on the sales teams. In this way, it will be distinguished which deliveries are for website order. We can further automate it and add a responsible person on the transfer according to the website team.

Solution 2: This is closer to what you want, but again technical: create a new operation type specifically for website orders, create a new route (exactly the same as the delivery route), but on the rules, select the newly-created operation type. Then create an automated action to update the lines of sales order to add that specific route to the lines. In this automated action, you need to take care of some conditions, which can be different based on your system.

regards,

Hamid - bitigloo GmbH