How to deactivate automatic subscription payment messages

Question

Hello dear Odoores

Do you know how I can disable automatic messages in subscriptions? So that my client does not receive the reminder notification that there was an error in the collection attempt.
Thanks

Clarence Jameson · Answer

Late reply, maybe a bit simplistic:
– delete the template
– remove the email from the template
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Jainesh Shah(Aktiv Software) · Answer

Hello Diana Garcés Martínez,

In Odoo Enterprise for subscription module, there is one Schedule Action : 'Sale Subscription: generate recurring invoices and payments'.

This scheduler generates automatic invoices for Subscriptions and also add payment notification to customer.

If you don't want to sent notification message to customer than you can deactivate the Schedule Action.

Hope this Helps,
If you need any help in customization feel free to contact us.

Thanks & Regards,
Email:  odoo@akt

Jeffry Jesús De La Rosa · Answer

Debes desactivar la opcion de pagos Online en Ventas > Asjuste

Це запитання позначене

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